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Google Problem Reported to GetHuman by GetHuman-aarlahop

December 9th, 2017

Report Details

Summary of the problem

Why does my Gmail account fail to authenticate with Google?

Company and department tried

Google - Customer Service

Reported by

GetHuman-aarlahop - GetHuman user since March 9, 2016

Problem classification

Google: Refund or Suspicious Charges

Date of incident

November 27th, 2017

Reported by GetHuman-aarlahop

Reported on December 9th, 2017 from West Virginia

Problem report / further detail

GetHuman-aarlahop did not choose to add any details about their problem.

How GetHuman-aarlahop attempted to contact Google

Searched around for a Google FAQ on about.google

Was equipped with the following information

First name, Home address, Email on Account, Last name, Phone Number on Account, Phone number, Email, Account Number, Date of Birth

Reported back to GetHuman as fixed

Fixed, on December 20th, 2017

How-to Guides GetHuman-aarlahop May Have Used

How do I verify using the two step verification method?How do I reset my Google or Gmail Password?Why does Google Earth not work with Windows 10?How do I edit my business location on Google?How to check Android phone update status/availability?Why does Google keeps directing me to Canadian websites?

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