Google Problem Reported to GetHuman by GetHuman-dibud

October 31st, 2017

Report Details

Summary of the problem
need to assign addional email address to google account
Company and department tried
Google - Customer Help
Reported by
GetHuman-dibud - GetHuman user since March 22, 2017
Problem classification
Google: General Support Issue
Date of incident
October 27th, 2017
Reported by GetHuman-dibud
Reported on October 31st, 2017 from Pennsylvania
Problem report / further detail
I have now two email addresses associated with my google account, I used to have * email addresses. They would talk together, and pictures would be auto saved to my picture locations in my desktop. Seemingly on the first of the year, google lost some or all of my log in information on all three email addresses. I have spent all day getting two of them re-established, and cannot seem to get the third. My preference, which maybe is not possible would be to have one google account, because I use it for a lot of things, but need to be able to log into google account using any of the emails, with the same, or separate passwords. can you send instructions or a message on how to proceed otherwise.
How GetHuman-dibud attempted to contact Google
Tried messaging Google through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Phone Number on Account, Phone number, Account ID, Home address, Name of Account Holder, Email, Email on Account, Last name
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!