Google Problem Reported to GetHuman by GetHuman-dayo102

October 30th, 2017

Report Details

Summary of the problem
the "other devices" tab is missing from my chrome android
Company and department tried
Google - Customer Service
Reported by
GetHuman-dayo102 - GetHuman user since April 6, 2016
Problem classification
Google: Technical Support
Date of incident
October 23rd, 2017
Reported by GetHuman-dayo102
Reported on October 30th, 2017 from Massachusetts
Problem report / further detail
I no longer own a computer that was synced with my google account. In my history page on my laptop, the other computer and its history is still there. I cannot remove it. I was told that if I went to my Chrome Mobile and clicked on the "other devices" tab, I could delete the device. However, the "other devices" tab is not on my Chrome Mobile. How do I get it back, and is there another way to remove the old computer information from my account.
How GetHuman-dayo102 attempted to contact Google
Searched around for a Google FAQ on google.com
Was equipped with the following information
Email on Account, Home address, Last name, Name of Account Holder, Phone number, Date of Birth, Email, First name, Account ID
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017

Have a Similar Problem?

Google's Customer Phone NumberAll Google Contact InformationHow to Fix Common Google Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!