Green Dot Problem Reported to GetHuman by GetHuman-ypm

November 2nd, 2017

Report Details

Summary of the problem
Bought by mistake for grandchildren.
Company and department tried
Green Dot - Corporate Offices
Reported by
GetHuman-ypm - GetHuman user since June 5, 2017
Problem classification
Green Dot: Lost Item
Date of incident
October 28th, 2017
Reported by GetHuman-ypm
Reported on November 2nd, 2017 from Alaska
Problem report / further detail
Underage grandchildren cannot register or use cards. Would like a refund.
How GetHuman-ypm attempted to contact Green Dot
Tried calling Green Dot Customer Support Number 866-795-7597
Was equipped with the following information
Account holder name, DOB
Reported back to GetHuman as fixed
Fixed, on November 18th, 2017

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