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Green Dot Problem Reported to GetHuman by GetHuman-ypm

November 2nd, 2017

Report Details

Summary of the problem

Bought by mistake for grandchildren.

Company and department tried

Green Dot - Corporate Offices

Reported by

GetHuman-ypm - GetHuman user since June 5, 2017

Problem classification

Green Dot: Lost Item

Date of incident

October 28th, 2017

Reported by GetHuman-ypm

Reported on November 2nd, 2017 from Alaska

Problem report / further detail

Underage grandchildren cannot register or use cards. Would like a refund.

How GetHuman-ypm attempted to contact Green Dot

Tried calling Green Dot Customer Support Number 866-795-7597

Was equipped with the following information

Account holder name, DOB

Reported back to GetHuman as fixed

Fixed, on November 18th, 2017

How-to Guides GetHuman-ypm May Have Used

How do I check the status of my new Green Dot card?What do I do if my card expired?How do I check my account balance on my Green Dot card?Can you use the card for international use?How do I purchase a Green Dot card?How do I report a problem?

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