Green Dot Problem Reported to GetHuman by GetHuman-denise_3

October 27th, 2017

Report Details

Summary of the problem
Bought card and registered it and cant use it. when i try to check balance it says my ss* is wrong.
Company and department tried
Green Dot - Customer Service
Reported by
GetHuman-denise_3 - GetHuman user since December 18, 2015
Problem classification
Green Dot: Account access
Date of incident
October 17th, 2017
Reported by GetHuman-denise_3
Reported on October 27th, 2017 from Missouri
Problem report / further detail
bought card activated it.cant use it or even check balance says ss* is not correct.
How GetHuman-denise_3 attempted to contact Green Dot
Tried calling Green Dot Customer Support Number 866-785-6963
Was equipped with the following information
Last 4 of SSN, Last name, Billing address, Account ID, DOB
Reported back to GetHuman as fixed
Fixed, on November 3rd, 2017

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