Green Dot Problem Reported to GetHuman by GetHuman-frankli5

October 27th, 2017

Report Details

Summary of the problem
How can I talk to a customer Rep
Company and department tried
Green Dot - Customer Service
Reported by
GetHuman-frankli5 - GetHuman user since September 30, 2017
Problem classification
Green Dot: Replacement card
Date of incident
October 15th, 2017
Reported by GetHuman-frankli5
Reported on October 27th, 2017 from District of Columbia
Problem report / further detail
Why do I get told I can't activate my card? Even tho my information is correct.
How GetHuman-frankli5 attempted to contact Green Dot
Searched around for a Green Dot FAQ on greendot.com
Was equipped with the following information
Phone number, Last name, Billing address, Home address, Account ID, Last 4 of SSN
Reported back to GetHuman as fixed
Fixed, on November 18th, 2017

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