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Green Dot Problem Reported to GetHuman by GetHuman127685

December 7th, 2017

Report Details

Summary of the problem

I have an issue with Green Dot

Company and department tried

Green Dot - Customer Service

Reported by

GetHuman127685 - GetHuman user since April 7, 2016

Problem classification

Green Dot: Replacement card

Date of incident

December 6th, 2017

Reported by GetHuman127685

Reported on December 7th, 2017 from North Dakota

Problem report / further detail

I need to change my security question and answer so that I can check my info online. I have tried online multiple times with no success

How GetHuman127685 attempted to contact Green Dot

Searched around for a Green Dot FAQ on greendot.com

Was equipped with the following information

Phone number

Reported back to GetHuman as fixed

Fixed, on December 19th, 2017

How-to Guides GetHuman127685 May Have Used

How do I dispute a charge and get my money back from Green Dot?How do I get my account number and routing number with Green Dot?How do I report my Green Dot card as lost or stolen?How do I cancel my Green Dot card?How do I activate my Green Dot card?My direct deposit didn't show up, what do I do?

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