Green Dot Problem Reported to GetHuman by GetHuman-acaudill

December 4th, 2017

Report Details

Summary of the problem
I lost my green Dot card. I recently purchased a new one. I have money on the old one I need transferred to new one
Company and department tried
Green Dot - Customer Care
Reported by
GetHuman-acaudill - GetHuman user since October 19, 2017
Problem classification
Green Dot: General Support Issue
Date of incident
November 24th, 2017
Reported by GetHuman-acaudill
Reported on December 4th, 2017 from Tennessee
Problem report / further detail
I received a text message telling me the balance on the old card today.
How GetHuman-acaudill attempted to contact Green Dot
Tried calling Green Dot Customer Support Number 626-765-2000
Was equipped with the following information
Billing address, Home address, DOB, First name, Last 4 of SSN, Last name, Email, Phone number
Reported back to GetHuman as fixed
Fixed, on December 16th, 2017

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