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Green Dot Problem Reported to GetHuman by GetHuman-acaudill

December 4th, 2017

Report Details

Summary of the problem

I lost my green Dot card. I recently purchased a new one. I have money on the old one I need transferred to new one

Company and department tried

Green Dot - Customer Care

Reported by

GetHuman-acaudill - GetHuman user since October 19, 2017

Problem classification

Green Dot: General Support Issue

Date of incident

November 24th, 2017

Reported by GetHuman-acaudill

Reported on December 4th, 2017 from Tennessee

Problem report / further detail

I received a text message telling me the balance on the old card today.

How GetHuman-acaudill attempted to contact Green Dot

Tried calling Green Dot Customer Support Number 626-765-2000

Was equipped with the following information

Billing address, Home address, DOB, First name, Last 4 of SSN, Last name, Email, Phone number

Reported back to GetHuman as fixed

Fixed, on December 16th, 2017

How-to Guides GetHuman-acaudill May Have Used

How do I report my Green Dot card as lost or stolen?How do I cancel my Green Dot card?How do I activate my Green Dot card?My direct deposit didn't show up, what do I do?How do I check the status of my new Green Dot card?What do I do if my card expired?

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Green Dot's Customer Phone Number All Green Dot Contact Information How to Fix Common Green Dot Issues

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