Green Dot Problem Reported to GetHuman by GetHuman-shewitmi

December 6th, 2017

Report Details

Summary of the problem
I put $*** on a MoneyPak card and it keeps saying invalid. I need a refund or some way to retrieve my money back.
Company and department tried
Green Dot - Customer Care
Reported by
GetHuman-shewitmi - GetHuman user since December 4, 2016
Problem classification
Green Dot: Cancel order
Date of incident
December 2nd, 2017
Reported by GetHuman-shewitmi
Reported on December 6th, 2017 from Missouri
Problem report / further detail
I need help figuring out why my MoneyPak card that I've loaded with $*** isn't working.
How GetHuman-shewitmi attempted to contact Green Dot
Tried calling Green Dot Customer Support Number 866-785-6963
Was equipped with the following information
Last 4 of SSN, Home address, Billing address, Account holder name, First name, Phone number, Last name, Email
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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