Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

Green Dot Problem Reported to GetHuman by GetHuman-shewitmi

December 6th, 2017

Report Details

Summary of the problem

I put $*** on a MoneyPak card and it keeps saying invalid. I need a refund or some way to retrieve my money back.

Company and department tried

Green Dot - Customer Care

Reported by

GetHuman-shewitmi - GetHuman user since December 4, 2016

Problem classification

Green Dot: Cancel order

Date of incident

December 2nd, 2017

Reported by GetHuman-shewitmi

Reported on December 6th, 2017 from Missouri

Problem report / further detail

I need help figuring out why my MoneyPak card that I've loaded with $*** isn't working.

How GetHuman-shewitmi attempted to contact Green Dot

Tried calling Green Dot Customer Support Number 866-785-6963

Was equipped with the following information

Last 4 of SSN, Home address, Billing address, Account holder name, First name, Phone number, Last name, Email

Reported back to GetHuman as fixed

Fixed, on December 18th, 2017

How-to Guides GetHuman-shewitmi May Have Used

How do I activate my Green Dot card?My direct deposit didn't show up, what do I do?How do I check the status of my new Green Dot card?What do I do if my card expired?How do I check my account balance on my Green Dot card?Can you use the card for international use?

Have a Similar Problem?

Green Dot's Customer Phone Number All Green Dot Contact Information How to Fix Common Green Dot Issues

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Similar from Other Green Dot Customers

Need help finding my card info can not activate card Issues activating card need to cancel card Can't use card