Green Dot Problem Reported to GetHuman by GetHuman-stacyja

October 27th, 2017

Report Details

Summary of the problem
My SSN and Birthday don't match card number I might have typed it in wrong what can ido
Company and department tried
Green Dot - Customer Help
Reported by
GetHuman-stacyja - GetHuman user since April 25, 2016
Problem classification
Green Dot: Technical support
Date of incident
October 16th, 2017
Reported by GetHuman-stacyja
Reported on October 27th, 2017 from South Carolina
Problem report / further detail
How can I just get a refund I need my money
How GetHuman-stacyja attempted to contact Green Dot
Tried tweeting @greendotcards to see if Green Dot Customer Service would respond
Was equipped with the following information
Account ID, Home address, Last name, DOB, Phone number, Email, Billing address, First name, Last 4 of SSN
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017
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