Green Dot Problem Reported to GetHuman by GetHuman-theoak1

October 27th, 2017

Report Details

Summary of the problem
Why is it taking so long for my id verafaction
Company and department tried
Green Dot - Customer Service
Reported by
GetHuman-theoak1 - GetHuman user since April 12, 2017
Problem classification
Green Dot: Card Not Working
Date of incident
October 19th, 2017
Reported by GetHuman-theoak1
Reported on October 27th, 2017 from New Hampshire
Problem report / further detail
i have folowed your directions concerning my id and iit been four days and i have yet to be contacted and my card is still blocked
How GetHuman-theoak1 attempted to contact Green Dot
Tried tweeting @greendotcards to see if Green Dot Customer Service would respond
Was equipped with the following information
Account ID, Last name, Billing address, Account holder name, Home address, Phone number
Reported back to GetHuman as fixed
Fixed, on October 31st, 2017

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