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Green Dot Problem Reported to GetHuman by GetHuman-rebecca29

October 27th, 2017

Report Details

Summary of the problem

activate my card

Company and department tried

Green Dot - Customer Service

Reported by

GetHuman-rebecca29 - GetHuman user since May 12, 2017

Problem classification

Green Dot: Update account information

Date of incident

October 24th, 2017

Reported by GetHuman-rebecca29

Reported on October 27th, 2017 from Virginia

Problem report / further detail

I have a replacement card that I did not know I had and just found BUT not before I called and had another replacement card sent. I want to remove the security block on the card I just found

How GetHuman-rebecca29 attempted to contact Green Dot

Tried tweeting @greendotcards to see if Green Dot Customer Service would respond

Was equipped with the following information

First name

Reported back to GetHuman as fixed

Fixed, on November 3rd, 2017

How-to Guides GetHuman-rebecca29 May Have Used

How do I get my account number and routing number with Green Dot?How do I report my Green Dot card as lost or stolen?How do I cancel my Green Dot card?How do I activate my Green Dot card?My direct deposit didn't show up, what do I do?How do I check the status of my new Green Dot card?

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