Summary of the problem
card decline
Company and department tried
Green Dot - Customer Service
Reported by
GetHuman-bluebird - GetHuman user since September 3, 2016
Problem classification
Green Dot: Card Activation
Date of incident
November 26th, 2017
Reported by GetHuman-bluebird
Reported on December 2nd, 2017 from Rhode Island
Problem report / further detail
card decline even with money on card
How GetHuman-bluebird attempted to contact Green Dot
Tried calling Green Dot Customer Support Number 866-785-6963
Was equipped with the following information
Home address, Last name, Phone number, First name, DOB, Email
Reported back to GetHuman as fixed
Fixed, on December 19th, 2017