Greyhound Problem Reported to GetHuman by GetHuman-jacksonn

November 8th, 2017

Report Details

Summary of the problem
Change of current destination for trip
Company and department tried
Greyhound - Customer Service
Reported by
GetHuman-jacksonn - GetHuman user since July 23, 2016
Problem classification
Greyhound: Missing item
Date of incident
October 30th, 2017
Reported by GetHuman-jacksonn
Reported on November 8th, 2017 from Mississippi
Problem report / further detail
destination was change and need to choose another destination or get a refund from first destination
How GetHuman-jacksonn attempted to contact Greyhound
Searched around for a Greyhound FAQ on greyhound.com
Was equipped with the following information
Confirmation number, Email, Ticket number, Email address on booking, Billing address, Billing phone, Reservation number, Last name, First name, Home address, Account ID
Reported back to GetHuman as fixed
Fixed, on November 18th, 2017

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