Greyhound Problem Reported to GetHuman by GetHuman-estelame

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Summary of the problem
I put the wrong last name on my ticket
Company and department tried
Greyhound - Canadian Customer Service
Reported by
GetHuman-estelame - GetHuman user since April 17, 2017
Problem classification
Greyhound: Make a booking
Date of incident
November 10th, 2017
Reported by GetHuman-estelame
Reported on November 18th, 2017 from Alabama
Problem report / further detail
GetHuman-estelame did not choose to add any details about their problem.
How GetHuman-estelame attempted to contact Greyhound
Tried calling Greyhound Customer Support Number 214-849-8100
Was equipped with the following information
Email, Account ID, Destination, Home address, Reservation number, Ticket number, Billing phone, Phone number, Last name, First name, Dates of Travel, Billing address, Email address on booking, Confirmation number
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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