Groupon Problem Reported to GetHuman by GetHuman-judyjhub

November 1st, 2017

Report Details

Summary of the problem
Double billed for groupon
Company and department tried
Groupon - Customer Help
Reported by
GetHuman-judyjhub - GetHuman user since April 3, 2016
Problem classification
Groupon: General Support Issue
Date of incident
October 26th, 2017
Reported by GetHuman-judyjhub
Reported on November 1st, 2017 from Virginia
Problem report / further detail
I purchased a groupon on ******** for ** minutes aromatherapy or scalp massage for $** from the Wellness Center in Portland Oregon. Now on my visa bill there are * charges on the same day for the same thing.. What do I do next?*Judy Hubbard*(Groupon * LG-CRLY-BS*X-XKSS-W**Y
How GetHuman-judyjhub attempted to contact Groupon
Tried to open a chat window with Groupon at groupon.com
Was equipped with the following information
Account ID, Last name, Phone number, Billing address, Home address
Reported back to GetHuman as fixed
Fixed, on November 5th, 2017

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