Groupon Problem Reported to GetHuman by GetHuman-maxboos
October 29th, 2017
Summary of the problem
How do I find or track my Groupon order?
Company and department tried
Groupon - Customer Service
GetHuman-maxboos - GetHuman user since July 26, 2016
Groupon: Refund My Order
Date of incident
October 22nd, 2017
Reported by GetHuman-maxboos
Reported on October 29th, 2017 from Alabama
Problem report / further detail
The order number for your purchase on November **, **** is *****-******-******. I need to confirm if this item was indeed processed as for it does not show up in "mygroupon" page showing past and current orders.
How GetHuman-maxboos attempted to contact Groupon
Searched around for a Groupon FAQ on groupon.com
Was equipped with the following information
Email on account, Last name, Phone number, Billing address
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017
Have a Similar Problem?Groupon's Customer Phone NumberAll Groupon Contact InformationHow to Fix Common Groupon Issues
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