Groupon Problem Reported to GetHuman by GetHuman-maxboos

October 29th, 2017

Report Details

Summary of the problem
How do I find or track my Groupon order?
Company and department tried
Groupon - Customer Service
Reported by
GetHuman-maxboos - GetHuman user since July 26, 2016
Problem classification
Groupon: Refund My Order
Date of incident
October 22nd, 2017
Reported by GetHuman-maxboos
Reported on October 29th, 2017 from Alabama
Problem report / further detail
The order number for your purchase on November **, **** is *****-******-******. I need to confirm if this item was indeed processed as for it does not show up in "mygroupon" page showing past and current orders.
How GetHuman-maxboos attempted to contact Groupon
Searched around for a Groupon FAQ on groupon.com
Was equipped with the following information
Email on account, Last name, Phone number, Billing address
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017

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