Groupon Problem Reported to GetHuman by GetHuman-pvroche

November 4th, 2017

Report Details

Summary of the problem
I can't pull up my Groupon account
Company and department tried
Groupon - Customer Service
Reported by
GetHuman-pvroche - GetHuman user since December 6, 2016
Problem classification
Groupon: Account access
Date of incident
November 2nd, 2017
Reported by GetHuman-pvroche
Reported on November 4th, 2017 from Georgia
Problem report / further detail
I tried to access my account using *****@***.com. It keeps coming up w*an alternate account (*****@***.com). I have unused groupons and groupon bucks, but can't find them.
How GetHuman-pvroche attempted to contact Groupon
Tried calling Groupon Customer Support Number 877-788-7858
Was equipped with the following information
Last name, Email, Email on account, Home address, Name on account
Reported back to GetHuman as fixed
Fixed, on November 26th, 2017

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