Groupon Problem Reported to GetHuman by GetHuman-mvshahve

November 4th, 2017

Report Details

Summary of the problem
Refund passed * days
Company and department tried
Groupon - Customer Help
Reported by
GetHuman-mvshahve - GetHuman user since November 3, 2015
Problem classification
Groupon: General Support Issue
Date of incident
October 22nd, 2017
Reported by GetHuman-mvshahve
Reported on November 4th, 2017 from Georgia
Problem report / further detail
I purchased Tru fit bootcamp and when I went to their website to register they reached out via email. They said i needed to attend orientation before actually attending a class. When I tried to schedule orientation they couldn't find my voucher. Ended up being that it was from groupon and not living social. They stopped responding never got back to me and redeemed my voucher without me ever attending.
How GetHuman-mvshahve attempted to contact Groupon
Tried calling Groupon Customer Support Number 877-788-7858
Was equipped with the following information
Account ID
Reported back to GetHuman as fixed
Fixed, on November 25th, 2017

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