Groupon Problem Reported to GetHuman by GetHuman-x3happi

October 31st, 2017

Report Details

Summary of the problem
cancel voucher
Company and department tried
Groupon - Customer Service
Reported by
GetHuman-x3happi - GetHuman user since April 14, 2017
Problem classification
Groupon: Refund
Date of incident
October 23rd, 2017
Reported by GetHuman-x3happi
Reported on October 31st, 2017 from Wyoming
Problem report / further detail
Cancel recent purchase for a groupon voucher
How GetHuman-x3happi attempted to contact Groupon
Tried to open a chat window with Groupon at groupon.com
Was equipped with the following information
First name, Phone number, Billing address, Email, Account ID, Email on account
Reported back to GetHuman as fixed
Fixed, on November 6th, 2017

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