HFC Bank Ltd (UK) Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about HFC Bank Ltd (UK) customer service, archive #1. It includes a selection of 2 issue(s) reported March 30, 2016 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I received an email from HFC bank claiming that the British Government owes money for a contract completed in [redacted]. To receive the funds for Greg R. Alex, they requested I send $[redacted] to open an account in my name. The transfer wasn't even under my name, and I'm unsure if this is a legitimate offer. Can anyone verify the authenticity of this situation for me?
Reported by GetHuman-gpopso on mercredi 30 mars 2016 15:38
I would appreciate your help with my situation with HSBC. I previously had multiple accounts with them and submitted a PPI claim through 3DM Legal. HSBC confirmed that I am owed nearly £[redacted]. I completed the payment form as per their instructions, expecting the payment within 4 weeks. The only form provided was in the single-page letter. The reference given is KMM[redacted]0V85948L0KM. Despite following the instructions, I have not received the payment. After contacting the given number, I was informed that I need to visit an HSBC branch in person for identity verification. I've explained via phone and email that I am currently not in the UK and won't be until late November. I have already updated my bank account information and provided a copy of my passport. The risk of money laundering is minimal, and the payment will go to my verified account. Despite my efforts, 3DM Legal has notified me that the case is closed. I respectfully seek your assistance in resolving this matter promptly. Looking forward to your response. Respectfully, H.S. Date of Birth: 19-11-[redacted]. Former Address: 5 Maltings Road, Great Baddow, CM2 8HJ. Current Address: 11 Pease Place, East Hanningfield, CM3 8UZ.
Reported by GetHuman-htb on jeudi 2 mai 2019 17:16

Help me with my HFC Bank Ltd (UK) issue

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!