HTC Problem Reported to GetHuman by GetHuman-jboyett

November 30th, 2017

Report Details

Summary of the problem
Cannot turn on Wi-Fi htc desire
Company and department tried
HTC - Customer Help
Reported by
GetHuman-jboyett - GetHuman user since January 13, 2016
Problem classification
HTC: Recall
Date of incident
November 21st, 2017
Reported by GetHuman-jboyett
Reported on November 30th, 2017 from Connecticut
Problem report / further detail
The Wi-Fi setting cannot be turned on. I reset the phone. Still didn't help
How GetHuman-jboyett attempted to contact HTC
Tried to open a chat window with HTC at htc.cust-serv.com
Was equipped with the following information
First name, Email, Device/IMEI Number, Last name, Account ID, Phone number, Email address
Reported back to GetHuman as fixed
Fixed, on December 9th, 2017

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