HTC Problem Reported to GetHuman by GetHuman-chrisfut

November 6th, 2017

Report Details

Summary of the problem
HTC Desire *** keeps restarting itself
Company and department tried
HTC - Customer Service
Reported by
GetHuman-chrisfut - GetHuman user since May 27, 2016
Problem classification
HTC: Complaint
Date of incident
October 27th, 2017
Reported by GetHuman-chrisfut
Reported on November 6th, 2017 from Texas
Problem report / further detail
Tried to factory reset the phone and it started rebooting over and over again. Wont even let me do a master reset just keeps restarting.
How GetHuman-chrisfut attempted to contact HTC
Tried to open a chat window with HTC at htc.cust-serv.com
Was equipped with the following information
First name, Billing address, Last name
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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