HTC Problem Reported to GetHuman by GetHuman-dkassah

November 9th, 2017

Report Details

Summary of the problem
For some reason whenever I'm listening to music it would randomly stop every **s ish. I tried dif...
Company and department tried
HTC - Customer Service
Reported by
GetHuman-dkassah - GetHuman user since October 3, 2017
Problem classification
HTC: Warranty claim
Date of incident
November 4th, 2017
Reported by GetHuman-dkassah
Reported on November 9th, 2017 from Oregon
Problem report / further detail
For some reason whenever I'm listening to music it would randomly stop every **s ish. I tried different earbuds*headphones but the problem persisted.
How GetHuman-dkassah attempted to contact HTC
Searched around for a HTC FAQ on support.htc.com
Was equipped with the following information
Home address, Last name, Billing address, Order number, Name, First name, Device/IMEI Number
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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