Hulu Problem Reported to GetHuman by GetHuman-tijerina

November 12th, 2017

Report Details

Summary of the problem
I cancelled my account, but it's still charging my card.
Company and department tried
Hulu - Customer Service
Reported by
GetHuman-tijerina - GetHuman user since May 23, 2016
Problem classification
Hulu: Cancel service
Date of incident
November 9th, 2017
Reported by GetHuman-tijerina
Reported on November 12th, 2017 from Alaska
Problem report / further detail
I cancelled my subscription, and hulu continues to take money out of my bank
How GetHuman-tijerina attempted to contact Hulu
Tried calling Hulu Customer Support Number 310-571-4700
Was equipped with the following information
Email, Home address, Account holder name, Account ID, Phone number on the account, Email address on the account, Last 4 digits of Social Security number, Account number, Billing address, Phone number
Reported back to GetHuman as fixed
Fixed, on December 1st, 2017

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