Hulu Problem Reported to GetHuman by GetHuman-jewebar

November 25th, 2017

Report Details

Summary of the problem
I get a message saying Device ID Error: were sorry but this device isn't supported by hulu
Company and department tried
Hulu - Customer Service
Reported by
GetHuman-jewebar - GetHuman user since September 30, 2015
Problem classification
Hulu: Customer Service Issue
Date of incident
November 21st, 2017
Reported by GetHuman-jewebar
Reported on November 25th, 2017 from New York
Problem report / further detail
I've been watching hulu on my smart phone off the app for awhile now and all of a sudden this message pops up and I can't watch anything.
How GetHuman-jewebar attempted to contact Hulu
Searched around for a Hulu FAQ on hulu.com
Was equipped with the following information
Phone number, Email, Last 4 digits of Social Security number, Last name, Account number, Email address on the account, First name, Home address, Billing address
Reported back to GetHuman as fixed
Fixed, on November 27th, 2017

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