IRS Problem Reported to GetHuman by GetHuman2384

November 4th, 2017

Report Details

Summary of the problem
tax refund
Company and department tried
IRS - Customer Help
Reported by
GetHuman2384 - GetHuman user since May 15, 2016
Problem classification
IRS: Update account information
Date of incident
October 24th, 2017
Reported by GetHuman2384
Reported on November 4th, 2017 from Indiana
Problem report / further detail
When I enter SSN, refund amt, and filing status, it tells me SSN and name don't match
How GetHuman2384 attempted to contact IRS
Tried calling IRS Customer Support Number 800-908-9946
Was equipped with the following information
Name of Account Holder, First name, Phone Number, Home Address, Prior Year AGI
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017
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