Kenmore Problem Reported to GetHuman by GetHuman-bruceand

November 19th, 2017

Report Details

Summary of the problem
Handle on modle *** range keeps falling off
Company and department tried
Kenmore - Customer Service
Reported by
GetHuman-bruceand - GetHuman user since March 6, 2016
Problem classification
Kenmore: General Support Issue
Date of incident
November 13th, 2017
Reported by GetHuman-bruceand
Reported on November 19th, 2017 from Missouri
Problem report / further detail
The original handle started falling off about * years ago. My husband tried everything but ***** holes were stripped, so he took handle off the drawer below and put it on range door. Now that handle is no good. The holes r stripped on that too. The door has to have a clamp on it to hold it together and the oven is not usable anymore. I see on the Internet this is a huge problem. We are asking you to send us the designed fix at no charge. Thanksgiving is in * days!
How GetHuman-bruceand attempted to contact Kenmore
Searched around for a Kenmore FAQ on kenmore.com
Was equipped with the following information
Last name, Home address, Email, Phone number
Reported back to GetHuman as fixed
Fixed, on December 11th, 2017

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