LL Bean Problem Reported to GetHuman by GetHuman-stugant
November 2nd, 2017
Report Details
Summary of the problem
I received a merchandise credit, but can't find anything to spend it on: can I have a refund instead?
Company and department tried
LL Bean - Customer Service
Reported by
GetHuman-stugant - GetHuman user since March 20, 2016
Problem classification
LL Bean: Change order
Date of incident
October 25th, 2017
Reported by GetHuman-stugant
Reported on November 2nd, 2017 from North Carolina
Problem report / further detail
I don't know how to add more detail, but I do have a L.L. Bean Merchandise Credit for $**.** and have been unable to find anything to spend it on. May I have a refund instead of this credit? *****@***.com
How GetHuman-stugant attempted to contact LL Bean
Searched around for a LL Bean FAQ on llbean.com
Was equipped with the following information
Email, Last name
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017