Lyft Problem Reported to GetHuman by GetHuman-isaac96

October 31st, 2017

Report Details

Summary of the problem
Billing
Company and department tried
Lyft - Customer Help
Reported by
GetHuman-isaac96 - GetHuman user since November 18, 2016
Problem classification
Lyft: General Customer Error
Date of incident
October 30th, 2017
Reported by GetHuman-isaac96
Reported on October 31st, 2017 from Louisiana
Problem report / further detail
Charged for something I didn't do.
How GetHuman-isaac96 attempted to contact Lyft
Tried tweeting @asklyft to see if Lyft Customer Service would respond
Was equipped with the following information
Phone number, Home address, Email address on account, Account ID, Phone number on account, First name, Date of birth, Last name
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017

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