Lyft Problem Reported to GetHuman by GetHuman-trevort

October 31st, 2017

Report Details

Summary of the problem
I have a charge from Lyft on my checking account and I have never used Lyft before.
Company and department tried
Lyft - Customer Care
Reported by
GetHuman-trevort - GetHuman user since July 24, 2017
Problem classification
Lyft: Overcharge/Strange charge
Date of incident
October 20th, 2017
Reported by GetHuman-trevort
Reported on October 31st, 2017 from Louisiana
Problem report / further detail
I don't even have the Lyft app on my phone, I always use Uber. However, there is a $** charge on my account from Lyft on January *th.
How GetHuman-trevort attempted to contact Lyft
Searched around for a Lyft FAQ on help.lyft.com
Was equipped with the following information
Phone number, Phone number on account, Account ID
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017

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