Lyft Problem Reported to GetHuman by GetHuman-corrinp

December 7th, 2017

Report Details

Summary of the problem
I have an issue with Lyft
Company and department tried
Lyft - Customer Care
Reported by
GetHuman-corrinp - GetHuman user since October 18, 2017
Problem classification
Lyft: Update account information
Date of incident
November 27th, 2017
Reported by GetHuman-corrinp
Reported on December 7th, 2017 from Alabama
Problem report / further detail
Whenever I put in my debit card information it tells me something is wrong with my zip (and I KNOW it isn't). What I try to link up with PayPal it either tells me it can't at the moment and try again later (I've been trying for a week), or kicks me out of the app altogether and I have to login again. I have uninstalled and reinstalled Lyft and that hasn't helped. It used to work fine on my old phone, so I don't understand why it's giving me issues now. Please help, I'm so frustrated
How GetHuman-corrinp attempted to contact Lyft
Searched around for a Lyft FAQ on lyft.com
Was equipped with the following information
Email address on account, Phone number, Account ID, Email, First name, Phone number on account, Home address
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017

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