Lyft Problem Reported to GetHuman by GetHuman-josturge

November 26th, 2017

Report Details

Summary of the problem
Switch from old car to rental on Lyft dash
Company and department tried
Lyft - Customer Service
Reported by
GetHuman-josturge - GetHuman user since July 15, 2017
Problem classification
Lyft: Recover account
Date of incident
November 22nd, 2017
Reported by GetHuman-josturge
Reported on November 26th, 2017 from New Mexico
Problem report / further detail
I entered a family members car only to see I didn't have all the required info and will not be able to use this car, my original plan was to use a rental through Lyft so I would only like to go back to my original*better idea. Any advice helps thank you :)
How GetHuman-josturge attempted to contact Lyft
Searched around for a Lyft FAQ on help.lyft.com
Was equipped with the following information
Email address on account, Account ID, Home address, Phone number on account, Phone number, Date of birth, Email, Last name, First name
Reported back to GetHuman as fixed
Fixed, on December 17th, 2017

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