MasterCard Problem Reported to GetHuman by GetHuman-gasiorek

November 7th, 2017

Report Details

Summary of the problem
I need my balance and last * purchase,,, I made a mistake somewhere
Company and department tried
MasterCard - Customer Support
Reported by
GetHuman-gasiorek - GetHuman user since September 28, 2017
Problem classification
MasterCard: Customer Service Problem
Date of incident
November 1st, 2017
Reported by GetHuman-gasiorek
Reported on November 7th, 2017 from North Dakota
Problem report / further detail
GetHuman-gasiorek did not choose to add any details about their problem.
How GetHuman-gasiorek attempted to contact MasterCard
Searched around for a MasterCard FAQ on mastercard.com
Was equipped with the following information
First name, Last name, Phone number, Email
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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