MasterCard Problem Reported to GetHuman by GetHuman-mattperr

November 4th, 2017

Report Details

Summary of the problem
Prepaid card CV* not working
Company and department tried
MasterCard - Customer Support
Reported by
GetHuman-mattperr - GetHuman user since August 18, 2017
Problem classification
MasterCard: Complaint
Date of incident
November 2nd, 2017
Reported by GetHuman-mattperr
Reported on November 4th, 2017 from Utah
Problem report / further detail
I go to deposit money from the prepaid card on bet*** but it says the CV* is incorrect even though it works on the mastercard site
How GetHuman-mattperr attempted to contact MasterCard
Searched around for a MasterCard FAQ on mastercard.com
Was equipped with the following information
Name on the account, Phone number, Billing address, Email, Home address, First name
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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