MasterCard Problem Reported to GetHuman by GetHuman5809

November 4th, 2017

Report Details

Summary of the problem
cash passport currencies
Company and department tried
MasterCard - Customer Support
Reported by
GetHuman5809 - GetHuman user since January 24, 2016
Problem classification
MasterCard: General Customer Complaint
Date of incident
October 24th, 2017
Reported by GetHuman5809
Reported on November 4th, 2017 from Alabama
Problem report / further detail
Im going to be in china for * weeks soon and am wondering if I use a gbp loaded card in china (not hong kong) is my rate looked in to their local currency even though i can't get it loaded directly onto the card?
How GetHuman5809 attempted to contact MasterCard
Searched around for a MasterCard FAQ on mastercard.com
Was equipped with the following information
First name, Phone number, Email address on the account, Email, Billing address, Last name
Reported back to GetHuman as fixed
Fixed, on November 26th, 2017

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