Metro PCS Problem Reported to GetHuman by GetHuman-janenob

November 3rd, 2017

Report Details

Summary of the problem
I lost my phone
Company and department tried
Metro PCS - Dealer Support
Reported by
GetHuman-janenob - GetHuman user since March 26, 2017
Problem classification
Metro PCS: Overcharge/Strange charge
Date of incident
October 29th, 2017
Reported by GetHuman-janenob
Reported on November 3rd, 2017 from Illinois
Problem report / further detail
I lost my phone that I have insurance on do I have to pay for a phone still
How GetHuman-janenob attempted to contact Metro PCS
Searched around for a Metro PCS FAQ on metropcs.com
Was equipped with the following information
First name, Phone number
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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