Metro PCS Problem Reported to GetHuman by GetHuman-ariasliz

December 3rd, 2017

Report Details

Summary of the problem
My cellphone was paid via phone using a prepaid card all went good but my line got disconnected
Company and department tried
Metro PCS - Customer Service
Reported by
GetHuman-ariasliz - GetHuman user since March 25, 2017
Problem classification
Metro PCS: Service problem
Date of incident
November 23rd, 2017
Reported by GetHuman-ariasliz
Reported on December 3rd, 2017 from West Virginia
Problem report / further detail
GetHuman-ariasliz did not choose to add any details about their problem.
How GetHuman-ariasliz attempted to contact Metro PCS
Searched around for a Metro PCS FAQ on metropcs.com
Was equipped with the following information
First name, Home address, Last name, 8 Digit PIN, Phone number, Email, Phone number
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017

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