Metro PCS Problem Reported to GetHuman by GetHuman-ronn

November 1st, 2017

Report Details

Summary of the problem
My text feature has completely changed I was toldit was a software update is that true?
Company and department tried
Metro PCS - Customer Care
Reported by
GetHuman-ronn - GetHuman user since March 30, 2016
Problem classification
Metro PCS: Account access
Date of incident
October 30th, 2017
Reported by GetHuman-ronn
Reported on November 1st, 2017 from Iowa
Problem report / further detail
My text feature has completely changed I was toldit was a software update is that true?"
How GetHuman-ronn attempted to contact Metro PCS
Tried tweeting @MetroPCS to see if Metro PCS Customer Service would respond
Was equipped with the following information
Home address
Reported back to GetHuman as fixed
Fixed, on November 5th, 2017

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