Metro PCS Problem Reported to GetHuman by GetHuman-offhat

November 17th, 2017

Report Details

Summary of the problem
No sound during video call
Company and department tried
Metro PCS - Customer Service
Reported by
GetHuman-offhat - GetHuman user since October 15, 2016
Problem classification
Metro PCS: Returns
Date of incident
November 9th, 2017
Reported by GetHuman-offhat
Reported on November 17th, 2017 from Georgia
Problem report / further detail
GetHuman-offhat did not choose to add any details about their problem.
How GetHuman-offhat attempted to contact Metro PCS
Searched around for a Metro PCS FAQ on metropcs.com
Was equipped with the following information
8 Digit PIN, First name, Email
Reported back to GetHuman as fixed
Fixed, on December 8th, 2017

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