Metro PCS Problem Reported to GetHuman by GetHuman-zariyahm

November 1st, 2017

Report Details

Summary of the problem
Phone stuck on bootmode
Company and department tried
Metro PCS - Customer Help
Reported by
GetHuman-zariyahm - GetHuman user since August 14, 2016
Problem classification
Metro PCS: Update account information
Date of incident
October 25th, 2017
Reported by GetHuman-zariyahm
Reported on November 1st, 2017 from District of Columbia
Problem report / further detail
Phone powered off after freezing and powered back on to a black screen reading select boot mode and its stuck on thos screen and arrows keep jumping from recovery mode and normal not letting me select
How GetHuman-zariyahm attempted to contact Metro PCS
Tried tweeting @MetroPCS to see if Metro PCS Customer Service would respond
Was equipped with the following information
Account ID, First name, Phone number, Home address
Reported back to GetHuman as fixed
Fixed, on November 4th, 2017

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