Metro PCS Problem Reported to GetHuman by GetHuman-danisha

November 18th, 2017

Report Details

Summary of the problem
Stop payment
Company and department tried
Metro PCS - Customer Help
Reported by
GetHuman-danisha - GetHuman user since August 13, 2016
Problem classification
Metro PCS: General Customer Error
Date of incident
November 9th, 2017
Reported by GetHuman-danisha
Reported on November 18th, 2017 from Ohio
Problem report / further detail
I want to stop a payment that was recently made
How GetHuman-danisha attempted to contact Metro PCS
Tried messaging Metro PCS through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Phone number, Home address, Email, Phone number, Account ID, First name, Name on account
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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