Metro PCS Problem Reported to GetHuman by GetHuman-rab

November 1st, 2017

Report Details

Summary of the problem
hot spot not working
Company and department tried
Metro PCS - Customer Service
Reported by
GetHuman-rab - GetHuman user since March 24, 2016
Problem classification
Metro PCS: Returns
Date of incident
October 30th, 2017
Reported by GetHuman-rab
Reported on November 1st, 2017 from Texas
Problem report / further detail
brought a lumia *** gophone from att to replace my metro pcs phone the metro phone was added fine to my account but now my hotspot data share does not work on the new phone
How GetHuman-rab attempted to contact Metro PCS
Tried tweeting @MetroPCS to see if Metro PCS Customer Service would respond
Was equipped with the following information
8 Digit PIN, First name, Home address
Reported back to GetHuman as fixed
Fixed, on November 4th, 2017

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