Metro PCS Problem Reported to GetHuman by GetHuman-achancef

November 1st, 2017

Report Details

Summary of the problem
phone was stolen
Company and department tried
Metro PCS - Customer Care
Reported by
GetHuman-achancef - GetHuman user since August 25, 2016
Problem classification
Metro PCS: Transfer Service
Date of incident
October 27th, 2017
Reported by GetHuman-achancef
Reported on November 1st, 2017 from Oregon
Problem report / further detail
My phone was stolen yesterday and I don't know what to do of if you guys can track its location. I looked online and they are using it.
How GetHuman-achancef attempted to contact Metro PCS
Tried tweeting @MetroPCS to see if Metro PCS Customer Service would respond
Was equipped with the following information
Last name, Email, Home address, Phone number, Phone number
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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