Metro PCS Problem Reported to GetHuman by GetHuman-papabear

November 1st, 2017

Report Details

Summary of the problem
products
Company and department tried
Metro PCS - Customer Service
Reported by
GetHuman-papabear - GetHuman user since May 26, 2017
Problem classification
Metro PCS: Customer Service Problem
Date of incident
October 28th, 2017
Reported by GetHuman-papabear
Reported on November 1st, 2017 from Wisconsin
Problem report / further detail
we received an email regarding iphones now available at Metro but when we visit the website it doesn't show the iphone as a selection*Does MEtro have iphones?
How GetHuman-papabear attempted to contact Metro PCS
Tried tweeting @MetroPCS to see if Metro PCS Customer Service would respond
Was equipped with the following information
First name, Phone number, Home address, Last name, Name on account, Phone number
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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