Microsoft - Windows Problem Reported to GetHuman by GetHuman62850

November 29th, 2017

Report Details

Summary of the problem
Returns for Microsoft - Windows
Company and department tried
Microsoft - Windows - Customer Service
Reported by
GetHuman62850 - GetHuman user since November 29, 2016
Problem classification
Microsoft - Windows: General Customer Error
Date of incident
November 20th, 2017
Reported by GetHuman62850
Reported on November 29th, 2017 from Michigan
Problem report / further detail
I got this Surface pro * by the end of last year, the screen keeps popping up light spots for no reason, I have exchanged once last month, a light spot got up again... I am super disappointed about this machine, is it possible to return it at this moment?
How GetHuman62850 attempted to contact Microsoft - Windows
Searched around for a Microsoft - Windows FAQ on support.microsoft.com
Was equipped with the following information
Last name, Email
Reported back to GetHuman as fixed
Fixed, on December 7th, 2017

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