National Grid Problem Reported to GetHuman by GetHuman-jpassamo

November 5th, 2017

Report Details

Summary of the problem
I am a new tenant at *** Willard St Apt * Quincy MA. Would like to have bills in my name.
Company and department tried
National Grid - Customer Care
Reported by
GetHuman-jpassamo - GetHuman user since October 25, 2017
Problem classification
National Grid: General Customer Error
Date of incident
October 31st, 2017
Reported by GetHuman-jpassamo
Reported on November 5th, 2017 from Pennsylvania
Problem report / further detail
My name is Joanne Passamonti. I need monthly bill put in my name
How GetHuman-jpassamo attempted to contact National Grid
Searched around for a National Grid FAQ on nationalgrid-massachusetts.custhelp.com
Was equipped with the following information
Billing address, Phone number, Home address, Account ID, Phone number on the account, Account number, First name, Email
Reported back to GetHuman as fixed
Fixed, on November 11th, 2017

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