National Grid Problem Reported to GetHuman by GetHuman-garycion

November 3rd, 2017

Report Details

Summary of the problem
No phone at the moment and need to put electric in my name
Company and department tried
National Grid - NYC Metro Area Customer Service
Reported by
GetHuman-garycion - GetHuman user since August 31, 2015
Problem classification
National Grid: Setup Service
Date of incident
October 27th, 2017
Reported by GetHuman-garycion
Reported on November 3rd, 2017 from Wisconsin
Problem report / further detail
I need to put electric in my name at my house the person who's name it is in is moving out
How GetHuman-garycion attempted to contact National Grid
Searched around for a National Grid FAQ on nationalgrid-massachusetts.custhelp.com
Was equipped with the following information
Billing address, Phone number, Phone number on the account, Account number, Home address, Last name, First name, Last 4 of SSN
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017

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