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National Grid Problem Reported to GetHuman by GetHuman-mccabebr

November 3rd, 2017

Report Details

Summary of the problem

Power restored

Company and department tried

National Grid - Customer Support

Reported by

GetHuman-mccabebr - GetHuman user since November 21, 2015

Problem classification

National Grid: Update Account Info

Date of incident

October 26th, 2017

Reported by GetHuman-mccabebr

Reported on November 3rd, 2017 from Oregon

Problem report / further detail

I want power restored in my apartment

How GetHuman-mccabebr attempted to contact National Grid

Tried calling National Grid Customer Support Number 800-322-3223

Was equipped with the following information

Home address, Last name, Email, Phone number, Name on the account, Account number, Last 4 of SSN

Reported back to GetHuman as fixed

Fixed, on November 12th, 2017

How-to Guides GetHuman-mccabebr May Have Used

How do I switch the National Grid bill into my name?How do I change the address on my account?How do I know if there is a power outage in my area as we have National Grid?

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