National Grid Problem Reported to GetHuman by GetHuman-dawnmiku

November 2nd, 2017

Report Details

Summary of the problem
Sending information to set up account
Company and department tried
National Grid - Customer Care
Reported by
GetHuman-dawnmiku - GetHuman user since December 16, 2016
Problem classification
National Grid: Book appointment
Date of incident
October 21st, 2017
Reported by GetHuman-dawnmiku
Reported on November 2nd, 2017 from Montana
Problem report / further detail
I have to send a copy of my lease and * IDs to get my account set up
How GetHuman-dawnmiku attempted to contact National Grid
Tried calling National Grid Customer Support Number 800-642-4272
Was equipped with the following information
Name on the account, Last name, Home address, Phone number on the account, First name, Billing address
Reported back to GetHuman as fixed
Fixed, on November 19th, 2017

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